Smart Spotlight Installation

Set-up Guide | Smart Spotlight

Smart Spotlight | Frequently Asked Questions

My bulb isn't flashing rapidly, what do I do?

If your light bulb does not flash rapidly straight out of the box, you need to complete the reset procedure as shown in the video above. 

Firstly, insert the bulb into the light fitting of choice and ensure the power is switched on.

Then, turn the power to the bulb off and back on 3x with a brief pause (about 1+s) in between each switch to allow the bulb to power up and power down, you should then see the bulb begin to start flashing which shows it is ready to pair.

The sequence is illustrated below:

Off – 1s Pause – On – 1s Pause – Off – 1s Pause – On – 1s Pause – Off – 1s Pause - On

My bulb is flashing slowly, what does this mean?

If your bulb is flashing slowly, this indicates your bulb is in AP pairing mode. You can either complete the reset procedure for the device, or you can simply use AP mode to pair the bulb. To do this you need to follow the steps below. 

1. Tap the small  + icon in the top right corner of the app.

2. Select the device you wish to add. 

3. Once you select the bulb, tap 'EZ Mode' in the top right corner. 

4. Follow the steps on screen to complete your pairing. 

Can I group more than one bulb together?

Yes you can create a group of bulbs so that they can all act as one.

You do this by clicking into a smart spotlight on the hey app, then select the pencil icon in the top right-hand corner and select ‘create group’.

You then select the products you want to be in the group and name the group something recognisable.

What is the best way to pair multiple spotlights within the same light fitting?

We would recommend inserting and pairing a single spotlight at a time. Once the spotlight is paired to our app, simply power off the light fitting, remove the spotlight and begin the process again with the next one.

Once a spotlight has been paired to our app it can be removed from the fitting without losing its connection.

Once all the spotlights have been paired, insert them into the fitting and turn on the power.